Privacy notice
We collect only what’s needed to respond to your request—so we can confirm details, coordinate next steps, and support your group.
What information we may receive
Request details
- Name, email address, and phone number
- Preferred date and traveler count
- Message content (questions, timing, and group notes)
Optional notes
- Accessibility and comfort considerations
- Preferred contact method
- Departure city and other helpful context
How we use your information
- To respond to your request and coordinate confirmation details
- To answer questions and provide practical preparation guidance
- To support accessibility needs and group-specific planning
- To communicate about your inquiry, including confirmation follow-ups
Sharing and safeguards
Sharing
We only share details as needed to fulfill your request and coordinate hosted experience logistics.
Safeguards
We treat request information carefully and limit access to what’s required to support you.
Your choices
- You can ask us to update or clarify information used for your request.
- If you choose to receive email updates, you can stop those notifications by contacting support.
- For questions about your data, reach out through our support form.
Need help?
Send a message to support and we’ll help with privacy-related questions or request updates.